Privacy and Cookie Policy

BACKGROUND

Pulsar Measurement understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://www.pulsarmeasurement.com/ ["Our Site"], and of all of our employees, customers, suppliers, distributors, agents, and job applicants. We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

Cookie means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
Cookie Law means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2. Information About Us

Our Site is owned and operated by Pulsar Measurement, a limited company registered in England under company number 03345604. Registered address: First Floor Templeback, 10 Temple Back, Bristol, England, BS1 6FL.
You can contact our data protection lead by email: dpo@pulsarmeasurement.com, by telephone +44 (0)1684 891 371 or by post to the address:

Pulsar Measurement
Cardinal Building
Enigma Commercial Centre
Sandys Road
Malvern, WR14 1JJ, England.

3. What Does This Policy Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

4. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR") and the Data Protection Act 2018 (collectively, "the Data Protection Legislation") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
  2. The right to access the personal data we hold about you. Part 13 will tell you how to do this.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15. It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office: https://ico.org.uk/make-a-complaint/.

We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us OR me first, using the details in Part 15.

6. What Data Do You Collect and How?

We collect your personal data or information to operate our business effectively and provide you with the best information on the products and services.

What Type of Data How We Collect It
Job Applicant Information: contact details, employment history, education and job history, interview notes. When you apply for a vacancy or send a speculative CV to us.
Employee Information: application details, right to work in the UK, time cards, contract, performance reviews, grievances, disciplinary information (if applicable), PAYE, salary and bonus (if applicable), timecards, maternity leave, sick leave. As part of the application process and then throughout your employment with us.
Customer Information: work orders, drawings, invoice details, contact information (business email address), company address. When you or your company purchase products and services from us.

When you correspond with us by phone, email, or other electronic means, or in writing, or when you provide information directly to us, including in conversation with a member of our staff.
Supplier Information: contact information (incl. business email address), bank details, and purchase orders. When you or your company offer to provide, or provides, services to us.
Business Development Information: business cards, contact details When you attend a training event, trade show, networking event, or you make an inquiry via phone, email, or through our website or social media channels.

7. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following describes how we will use your personal data and our lawful bases for doing so:

How Do We Use Your Data Lawful Basis
  • to register you as a customer with us;
  • to provide products and services to you, as agreed by you or your organization;
  • to process payments, billing, and collection; and
  • to process applications for employment.
to fulfill a contract, or take steps linked to a contract, with you or your organization.
  • to administer and manage our relationship with you, including accounting, auditing, and taking other steps linked to the performance of our business relationship.
  • to analyze and improve our services and communications and to monitor compliance with our policies and standards;
  • to manage access to our premises and for security purposes;
  • to protect the security of our communications and other systems and to prevent and detect security threats, frauds, or other criminal or malicious activities;
  • to communicate with you to keep you up-to-date on the latest developments, announcements, and other information about our services (including newsletters and other information), events, and initiatives; to send you details promotional activities.
As required by us to conduct our business and pursue our legitimate interests.
  • maintaining employee and accounting records, compliance checks.
For purposes required by law

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, and/or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

Type of Data How Long We Keep It
Job Applicant Information: contact details, employment history, education and job history, interview notes. Minimum 6-months after a recruitment campaign. Maximum 12-months, unless consent is given to retain on file.
Employee Information: application details, right to work in the UK, time cards, contract, performance reviews, grievances, disciplinary information (if applicable), PAYE, salary and bonus (if applicable), timecards, maternity leave, sick leave.
  • Employee file: 6 years after the end of employee contract/termination date
  • Right to work: 6 years from employment ceasing
  • PAYE records: 6 years
  • Timesheets: 2 years from the end of the tax year
Customer Information: work orders, drawings, invoice details, contact information (business email address), company address.
  • 10 years after the product is manufactured
  • Financial records: 6yrs after the end of the financial year
Supplier Information: contact information (incl. business email address), bank details, and purchase orders.
  • 3 years after the last purchase order
  • Financial records: 6 years after the end of the financial year
Business Development Information: business cards, contact details 2 years after the last contact

9. How and Where Do You Store or Transfer My Personal Data?

We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the "EEA" consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as "third countries" and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

  • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner's Office where we are legally required to do so.

10. Do You Share My Personal Data?

We may share your personal data with other companies in our group in order to fulfill our obligations Necessary for the performance of a contract between us, or for pre-contractual steps taken at your request. This includes distributors, agents, and our holding company (TASi Company) and its subsidiaries.

We may sometimes contract with the following third parties to supply certain products and/or services.

Recipient Activity Carried Out Sector Location
Auditors Annual financial audits Financial UK
Pension Advisors Provision of pension advice and guidance Financial UK
Opticians Provision of free eye tests for employees Health UK
Credit Card Payment Gateway Process customer credit card payments Financial EEA
Employment Advice Service Provision of employment legal advice to the company Legal EEA

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party's obligations under the law, as described above in Part 9.

If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11. How Can I Control My Personal Data?

  • In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails.
  • You may also wish to sign up for one or more of the preference services operating in the UK: The Telephone Preference Service ("the TPS"), the Corporate Telephone Preference Service ("the CTPS"), and the Mailing Preference Service ("the MPS"). These may help to prevent you from receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receive.

12. Can I Withhold Information?

You may restrict our use of Cookies. For more information, see Part 14.

13. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".

We will respond to your subject access request within 30 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

14. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our products and services. In addition, our site uses analytics services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyze usage statistics, enabling us to better understand how people use our site.

The table below lists the other cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed the use of cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.


15. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

To the attention of Data Protection Lead
Email address: dpo@pulsarmeasurement.com
Telephone number: +44 (0)1684 891 371
Postal Address:

Pulsar Measurement
Cardinal Building
Enigma Commercial Centre
Sandys Road
Malvern, WR14 1JJ, England

16. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on August 1, 2019.

Version Control
Owner Data Protection Lead
Version 1.1
Date 01/08/2019
Review Date Annual Review:
Due Date Task Status
July 10, 2020 In Progress
Board Approval Date 10/07/2019