Multimedia Calls

Pulsar Measurement engineers can provide remote assistance using a range of multimedia.

When it comes to resolving issues, answering questions, or providing guidance, our dedicated support teams across the globe are here to assist you through a variety of multimedia channels, ensuring that your experience is seamless and your instrumentation systems stay at peak performance.

As new communication tools become available, these capabilities can be used to provide remote technical support. Where diagnostic software is available locally to the equipment installation, desktop sharing applications can be used to place the experience and skills of a Pulsar Measurement engineer at the controls of the diagnostic tool. The engineer can diagnose, remedy and optimise the measurement, and with background application knowledge, make settings to safeguard the measurement from any foreseeable issues. Whilst you are on site, Pulsar Measurement engineers can provide remote assistance using the following methods:

• TeamViewer
• Microsoft Teams
• Zoom
• WhatsApp

At Pulsar Measurement, we prioritize your satisfaction and aim to provide unparalleled support for your instrumentation needs. Experience the future of technical support through our multimedia support services. Contact us today to connect with our expert technicians and elevate your instrumentation experience to new heights.

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