Service & Support

The UK Technical Support Team here at Pulsar Measurement is available to support you from start to finish when working with our products. The Technical Support Team can assist you with everything from Training and Troubleshooting of products, to discovering the right product for your application, and creating packages that best suit your needs for your application. Below is a list of services that we offer directly out of our UK head office in Malvern:

On-Site Reponse

  • Fault Finding
  • On-Site Repair
  • System TroubleshootingService Image
  • System Upgrades
  • Warranty Repair

Remote Assistance

  • Remote Health Check
  • Telephone Assistance
  • Multimedia Calls incl., MS Teams & Zoom

Commissioning

    • Closed Pipe Flow Solutions
    • Level Solutions

Service Image

  • Open Channel Flow Solutions
  • Pump Control Solutions
  • Sludge Interface Solutions

Calibration

  • In-house Calibration

Repair

  • On-Site Repair
  • Workshop Repair

On-Site Upgrades

    • Frimware Upgrades

Training Image

  • Replacement On-Site

Training

  • In-House Training
  • On-Site Packages

Service Packages

  • Annual Health Check

Trial/Survey

  • Extended Trial
  • Short-term Trials
  • Site Surveys

At Pulsar Measurement we ensure that every partner who works with us, is trained to the highest possible standard, so for service requirements outside of the UK, you should contact your local Pulsar Measurement Partner, or Representative.

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